Privacy policy

This Privacy Policy outlines how shopwir.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We are committed to protecting your privacy and strive to maintain the highest standards of confidentiality. If you have any questions, or complaints, or want more information about our privacy practices, please contact us via email at support@shopwir.com or by mail using the details provided below. 

Contact address:  We provide the address on the contact request.

Personal Information  Collection When visiting the Site, we automatically collect information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to the information collected that identifies an individual as “Personal Information.” Please see below for details on the Personal Information we collect and why:

Device information  We collect device information to load the Site accurately for you and to perform analytics on Site usage to optimize our Site. We collect this information automatically via cookies, log files, web beacons, tags, or pixels and share it with our processor, Shopify. The Personal Information collected includes the version of the web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order information  We collect order information to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations. We also screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services. We collect this Personal Information from you and share it with our processor, Shopify. The Personal Information collected includes name, billing address, shipping address, and payment information (including credit card numbers PayPal accounts, email address, and phone number.

Customer support information  We collect customer support information to provide you with the necessary support you require. We collect this Personal Information from you and use it solely for processing orders. We encrypt any sensitive data collected on our website using the latest 256-bit SSL technology and adhere strictly to local laws related to customer data protection. The Personal Information collected includes name, contact details, email address, payment type, and purchase history.

Minors  Our Site is not intended for individuals under the age of 16, and we do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information  We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information by clicking the link to their CLICK LINK TO LEGAL/PRIVACY.  We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

At Shopwir,  we are committed to protecting your personal information and ensuring that we abide by the principles of the applicable data protection laws. This Privacy Policy explains how we collect, use, and share your information, specifically regarding targeted advertising and the use of your personal information to provide our services. You can read more about how Google uses your Personal Information here: CLICK LINK TO POLICIES PRIVACY. 

• You can also opt out of Google Analytics  HERE CLICK TO LINK.

Targeted Advertising:  We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use Google Analytics and Shopify Audiences to help us understand how our customers use the Site, show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants, and make offers you may be interested in. For more information about how targeted advertising works and how to opt out, please visit the Network Advertising Initiative's (“NAI”) educational page at  HERE CLICK TO LINK. or the Digital Advertising Alliance’s opt-out portal at HERE CLICK TO LINK. 

You can opt out of targeted advertising by:

Using Personal Information:  We use your personal information to provide our services to you, which include offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up-to-date on new products, services, and offers.

Lawful Basis:  We process your personal information under the lawful bases of your consent, the performance of the contract between you and the Site, compliance with our legal obligations, protection of your vital interests, performing a task carried out in the public interest, and for our legitimate interests, which do not override your fundamental rights and freedoms.

Retention:  When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your right section below.

Automated Decision-Making:  We engage in limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include a temporary blacklist of IP addresses and credit cards associated with blacklisted IP addresses.

Your privacy is of utmost importance to us at Freesii. We strive to ensure that all data collected is appropriately kept safe, guaranteeing the highest levels of security. Please contact us if you have any questions or concerns regarding our Privacy Policy.

Selling Personal Information:  1. When it comes to selling personal information, our online store takes the matter seriously. We understand the importance of your privacy and are committed to safeguarding all user data. As a result, we do not share any of your information with third-party sources for marketing or advertising purposes.

2. Our platform provides a safe and secure environment for users to browse products, place orders, and engage with us in various ways. You can rest assured that all personal information you share with us, including your name, email address, telephone number, and shipping address, remains confidential. We use SSL encryption technology from a trusted source like Verisign 8uK Ltd. to secure all payment methods used during checkout.

3. While we do not sell any of your personal information, we may need to disclose specific pieces of data where necessary. For example, courier services may require your address for delivery, and banks may need confirmation codes for payments. In such instances, we ensure that your information is only shared with authorized parties.

4. As a Site that sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”), we are committed to protecting the privacy of our customers in Europe and the United States. We collect and process personal data securely and transparently, as outlined in our Privacy Policy. You have the option to restrict the personal information you provide us, and we respect your choices.

5. In summary, our policies and procedures regarding the storing, use, disclosure, and security of your personal information reflect our commitment to providing you with a positive shopping experience. We believe that trust is essential in any transaction, and we strive to earn and maintain your trust.

Your Rights:  How to Exercise and Manage Them As an individual, you have certain rights in connection with the personal information we hold about you. Depending on your location, these rights may include:

- The right to access information about the processing of your personal data and to obtain a copy of the personal data we hold about you. - The right to withdraw your consent to our processing of your personal data at any time. However, please be aware that we may still process your personal data if we have a legitimate reason to do so.

- The right, under certain circumstances, to request the transfer of your personal data to a third party in a structured, commonly used, and machine-readable format. - The right to request that we rectify any inaccurate or incomplete personal data we hold about you. - The right to request that we erase your personal data in certain circumstances. However, please note that we may be legally entitled to retain your personal data even if you ask us to erase it. - The right to object to our processing of your personal data in certain circumstances. - The right to lodge a complaint with your data protection authority or with us in writing if you think that we have breached any of our obligations or infringed your rights under applicable privacy law.

You can exercise your rights by contacting us using the details provided in the "How to Contact Us" section below. We will respond to complaints in writing within a reasonable time. Upon request, we will also provide you with details of your applicable data protection authority.

Accessing or Updating Your Information

If you have registered for an account with us, you may review, update, or delete certain account information by logging into your account. You can update your name, address, phone number, email address, payment methods, profile information, and purchase history in the "My Account" section of the app.

Opting Out of Marketing Communications

To manage your preferences or opt out of marketing communications, you can use any of the following methods:

 - Email Promotional Offers: If you do not want to receive emails from us regarding special promotions or offers, you may follow the unsubscribe options at the bottom of each email. - Mobile Promotional Offers: If you no longer wish to receive mobile marketing alerts from us, you can follow the instructions provided in those messages or otherwise reply STOP to any alert we send. - Push Notifications: If you prefer not to receive push notifications, you may adjust your settings on your mobile device to control whether you want to receive these alerts.

Cookies and Similar Technologies

Most browsers allow you to remove or reject cookies. However, if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to manage and delete them, visit HERE CLICK TO LINK. You can also configure your device to prevent images from loading to prevent web beacons from functioning.

Mobile Location Data

You can disable our access to your device's precise geolocation in your mobile device settings. Exercise your rights and manage your preferences by following the instructions above. We respect your privacy and are committed to protecting your personal information.

GDPR: As a resident of the EEA, you hold the right to access, port, correct, update, or erase your Personal Information. If you wish to exercise any of these rights, kindly reach out to us through the contact information provided above. Rest assured that your Personal Information will be processed in Ireland before being transferred to other countries, such as Canada and the United States, for storage and further processing. To learn more about how our data transfers adhere to GDPR regulations, please refer to Shopify's comprehensive GDPR Whitepaper by clicking the following link: Here. HERE CLICK TO LINK.

CCPA:  As a California resident, you have the "Right to Know" or access to your Personal Information held by us. You also have the option to transfer this information to another service, request corrections or updates, or even deletion. If you wish to avail these rights, kindly use the contact information provided above. Additionally, if you want to appoint an authorized agent to make such requests on your behalf, please get in touch with us via the address mentioned above. Stay compliant with CCPA with these simple steps!

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: HERE CLICK TO LINK.

Last updated: Date 24.05.2023